Thank you for submitting your restoration request. Our antiques specialist, Clare, You’ll shortly receive an email Our antiques specialist, Clare, with a link to your Detailed Restoration Form. Please complete this as soon as possible so we can provide you with an accurate assessment and quotation for your restoration.
In the meantime, here’s what to expect next, along with answers to a few common questions to help the process run smoothly.
Clare is our in-house specialist for antique lighting restoration enquiries. With a deep appreciation for period craftsmanship and a strong technical understanding of antique fittings, Clare is your first point of contact when it comes to restoring your treasured pieces. She’ll guide you through the process, answer your questions, and ensure your enquiry is handled with the attention and care it deserves.
Located in the beautiful market town of Ross-on-Wye. This is where you will find the majority of our antique light fixtures. From chandeliers and pendants to lamps and sconces, you can even see what these fixtures look like before restoration.
Pease find below some commonly asked questions around our lighting restoration services…
All antique restorations need to be dropped off or sent to our Herefordshire studio, as this is where our specialist workshop is based. Every restoration is carried out by hand here by our expert team, using the tools, parts and setup we need to do the job properly.
If you’re not local, don’t worry, many of our customers send lights by courier. We’re happy to advise on safe packing and delivery to make the process as smooth as possible.
Yes! We offer expert on-site assessments to help you decide if a restoration makes sense. Clare and our skilled restoration team hold all necessary safety certifications (CSCS, PASMA, IPAF), so we can evaluate your item in any setting, whether it’s hanging from a high ceiling, installed in a heritage property, or freestanding in a hallway. If you need initial advice on installation, maintenance, or a full evaluation before committing to restoration, just let us know when you book. We’ll coordinate a convenient time to visit.
Restoration can be a worthwhile investment, but the cost depends on several factors:
Time required for disassembly, cleaning, and any rewiring.
Complexity of the design (intricate metalwork or bespoke finishes take longer).
Materials needed for repairs, replacements, or custom finishes.
Size of the piece and its current condition (age, corrosion, missing parts).
We’re happy to advise whether your item is economically viable for restoration. If you proceed, we require a 25% deposit to secure your spot in our restoration queue and help spread the project cost. Every estimate is itemized, and you’ll see exactly what you’re paying for before any work begins.
Our payment terms do vary depending on the project:
Herefordshire Studio
Yes, we have plenty of onsite parking available for customers at our Herefordshire studio.
We’re happy to assist with directions or parking recommendations if needed!
Herefordshire Showroom:
Wheelchair access is good within our Herefordshire studio with island space where we hold our appointments being on the ground floor, Our toilets are too accessible from the ground floor. We also offer a dedicated disabled parking space right out the front of our showroom.
